How to get help

How to get help

Whatever you are going through, we are here to help. You might want to improve your confidence, learn to manage your money, meet new people, learn some new skills or find a job.

Our network of voluntary organisations and charities provides free support for anyone aged 17+ who lives in Kent or Medway. We can help you:

  • Better manage your mental health and wellbeing
  • Gain confidence and meet new people
  • Get help with money, debt or benefits
  • Get support with housing concerns
  • Access free therapy and counselling-type services
  • Find work, volunteering and education opportunities
  • Join activities and support groups run by people with similar experiences.

You can get help by contacting us yourself, or someone like your doctor or a friend can contact us on your behalf. There are several ways to contact us:

Fill out our quick and easy  online referral form

When we’ve received your details, one of our friendly advisers will telephone you to arrange your next steps. They will take time to understand your situation and help you get the right support that’s local to you. Go to our referral form

Call us on  0800 567 7699  (Monday to Friday, 9am to 5pm)

When you call us, an adviser will talk you through how we can give you the support and advice you need.

Are you experiencing a mental health crisis and feel unable to keep yourself safe?

We don’t offer crisis support but have a list of organisations that do. If you need urgent help, you can contact them at any time of the day or night. Find out more about crisis support

On behalf of

Live Well Kent and Medway is delivered on behalf of Kent County Council and the NHS by two charities:

Kent County Council logo
Medway Council logo
National Health Service (NHS) logo

by

Porchlight is a charity working in Kent and Medway to help people address housing, social, economic and health issues. Registered Charity No. 267116

ST logo blue
PORCHLIGHT LOGO BLACK

Shaw Trust is a national charity helping people to achieve their ambitions and gain greater independence. Registered Charity No. England and Wales: 2877O85, Scotland: SC03985